The innovation-led digital transformation of a major healthcare provider with our innovation-inspired workforce and digital expertise
The client is a major healthcare provider based out of the East coast of the USA. The client realized early-on the urgency of a digital transformation to manage and streamline their medical practices spread across multiple specialty health centers.
The use of spreadsheets was incompetent to make a comparative study of the franchise clinics. The client wanted to automate and bring about a better system in place to gauge the performance of all clinics and practitioners. The manual approach blunts the efficiency and productivity of a huge organization. Also, the need to stay ever relevant weighs heavily on the medical practitioners like no other and for this they wanted to implement a structure that empowers and educates the practitioners on the latest developments in the medical field.
In this hyper-connected age, the client felt the need to bring about a coherence among the geographically spread health centers and realized the need for optimization of the work ecosystem across processes and divisions. We were approached to come about an innovative measure to make their digital journey hassle-free.
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