Digital Transformation in Remote Worker Management Solution for a Leading Retailer


Improving the operational efficiency of a major retailer through remote worker safety monitoring solutions.

Business Need

Enhancing the Productivity and Operational Efficiency

A leading retailer was looking for digital transformation of their worker management system. Their customers and employees who worked for them were highly dependent on the retailer for a safe working environment. Most of the client’s operation team members got to work in hazardous situations away from the office which made it difficult for them to track the employees’ safety in real-time. The client therefore required to develop an innovative remote worker management solution that could aid their workers at hazardous situations and alert them first-hand to extend necessary remedial measures.

Ignitho’s Solution

Ignitho’s exceptionally operational and reliable digital engineering CoE (Centre of Excellence) examined the specific need put before us and came up with an application that would mark their employees safe while undertaking risky jobs through an immediate employee check-in, emergency notification and response generation mechanism.

With this application, we mitigated the challenge by presenting a prototype incorporating Angular with Node JS. The workers who were assigned in hazardous areas could log in once they reached their destination. The constant update requested by the application would track the current condition of the workers. If a panic situation arises, they could immediately give out the panic alarm through this application. Thus, the company could always monitor and assist their workers even when they were deployed to distant and diverse areas.

Benefits Delivered

By restructuring the workers relationship with the company, the remote worker management app optimized user-satisfaction. It improved employee engagement exponentially.

Productivity
INCREASED BY
%
team play
INCREASED BY
%
Employee adoption rate
INCREASED BY
%

Client Speak

Why our customers love us

Rachel Panther

Business Support Director,
Oxford Innovation

Ian Price

Program Manager, P&H

Carl Walker

IT Director, BodyPower

Recognitions

Thought Leadership

Our authors

Jaideep Prabhu

Professor, University of Cambridge

John Monks

IT Leadership Roles, NYPD & HP

Alison Booth

IT Leadership Roles, Balfour Beatty, Allianz

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