Continual Service Improvements (CSI) and quicker turnaround of ongoing application enhancements and support are challenges that IT & Business Heads face from stakeholders within the enterprise. They also have the additional struggle to deliver with traditional team structures and leadership models for software development and IT operations. However, they recognise that to meet these challenges, the need for a close and collaborative working model between project team members especially if they re distributed across various geographic locations and for Business and IT stakeholders to jointly associate with each other from the initial engagement itself.

At Ignitho, we approach Continual Service Improvements (CSI) holistically and break down the traditional barriers between Development and Support. Our frugal DevOps support services are designed to address the challenges business are facing for quicker turnaround of ongoing application enhancements and support. Our DevOps approach focuses on the concept of ‘systems thinking’ where we not only focus on individual teams but the whole delivery team to deliver outcomes. Our engagement model maintains a working order to facilitate continuous monitoring, improvements, development, integration and delivery within limited budgets.